Customer Reviews & Testimonials From Sonoma & Napa Counties
Real Stories, Real Results
Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
4.7/5
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Edy H.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I highly recommend Molly Maids of Sonoma! They were quick,efficient and made my home look brand new! I look forward to using them again!
Owner Response: It is wonderful to know you were so pleased with the efficiency and results from our team at Molly Maid of Sonoma and Napa Counties. Thank you for recommending us and for your kind words. We appreciate your trust and look forward to helping with your home again in the future!TThomas J.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Great Job
Owner Response: We appreciate your feedback, Thomas. It’s great to hear that you were pleased with the service from Molly Maid of Sonoma and Napa Counties. Thank you for taking the time to share your experience, and we’d love to welcome you back anytime!PP M.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆These women are the best! I was throughly impressed with the company’s process, perfomace, and professionalism (PPP). this is what makes grat companies
Owner Response: We really appreciate your thoughtful feedback and are glad you had such a positive experience with Molly Maid of Sonoma and Napa Counties. It is wonderful to know that the team’s professionalism and our process stood out for you. Thank you for sharing your kind words, and we look forward to helping you again!YYvonne K.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Really happy with our experience through Molly Maids. One thing that consistently stands out is how quickly they’re able to help — being able to get a cleaner out the same day is such a huge perk and incredibly helpful when life gets busy. The convenience, responsiveness, and extra support have made a big difference for our family. We really appreciate having a service we can count on when we need help quickly.
Owner Response: It means a lot to us to know our fast and dependable service has been a real help for your family. We’re glad you appreciate the convenience and responsiveness that Molly Maid of Sonoma and Napa Counties provides. Thank you for sharing these kind words and for trusting us when things get busy. We look forward to helping out again whenever you need us!LLeo P.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The crew did a great job cleaning up and removing a very lot of dog fur dirt and grime Very much appreciated/L
Owner Response: Thank you so much, Leo, for your kind words! We’re delighted to hear that our crew could make such a difference in your home, especially with tackling the dog fur, dirt, and grime. Your appreciation means a lot to us, and it was our pleasure to help get everything cleaned up. If you ever need us again, we’re here for you!LLaurie T.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Always sparkling clean, and they are always on time
Owner Response: Thank you so much, Laurie, for your wonderful feedback! We’re delighted to hear that you consistently enjoy a sparkling clean home and punctual service from our team. Your satisfaction means a lot to us, and we look forward to continuing to provide you with reliable and thorough cleaning. Thank you for choosing Molly Maid of Sonoma and Napa Counties!LLisa s.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Great work. Very happy!
Owner Response: Thank you so much for the five-star rating, Lisa! We are so happy to hear that you were pleased with our work. It was a pleasure serving you, and we look forward to seeing you again soon!RRosa B.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Rita, Adrianna and Jesse arrived today to do the first deep clean of my home They were all very cordial, professional and thorough. I must say my home is sparkling clean and smells lovely!!
Owner Response: Dear Rosa, Thank you so much for the wonderful feedback! We are so glad to hear that Rita, Adrianna, and Jesse provided such a cordial and professional experience for your first deep clean. It is our goal to leave every home sparkling clean and smelling lovely, and we’re delighted we hit the mark for you. We appreciate your kind words and look forward to serving you again! Best regards, Molly Maid of Sonoma and Napa CountiesJJane H.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆We are huge fans of Team 1, Molly Maid South Sonoma County. The ladies are professional, efficient, and a pleasure to see every week.
Owner Response: Thank you so much, Jane, for your wonderful review and for being such a loyal supporter of Team 1! We’re so glad to hear that our ladies continue to impress you with their professionalism, efficiency, and friendly presence. Your kind words mean a great deal to us, and we look forward to bringing you a sparkling clean home every week. Thank you for choosing Molly Maid of Sonoma and Napa Counties!HHayley D.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I was able to book within two days and they did a great job cleaning!
Owner Response: Thank you so much for your kind review, Hayley! We’re glad to hear that booking was quick and easy for you, and that you were pleased with the cleaning. If you ever need us again, we’re just a call away!MMichael F.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The 2 young ladies came to my house to clean. It was so messy it looked overwhelming. It only took them an hour. The girls smiled the whole time, they were easy to communicate with, I even offered to help. There was a ton of garbage. My place is so clean it’s completely comfortable now. Thank you Molly Maid
Owner Response: Thank you so much for your wonderful feedback, Michael! We’re delighted to hear that our team could make your space clean and comfortable in such a short time. It’s great you felt at ease with the crew and that their positive attitude made the process even better. We truly appreciate your kind words and the opportunity to serve you. If you ever need us again, we’ll be happy to help!JJ Z.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Phenomenal job! Great service. Would definitely recommend to anyone.
Owner Response: Thank you so much for your wonderful feedback, J Z! We truly appreciate your recommendation and are delighted to know you were happy with our service. It’s our pleasure to help make your home shine, and we look forward to serving you again in the future!Rrena r.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Such friendly and helpful workers. Great job!
Owner Response: Dear Rena, thank you so much for the 5-star review! We are so glad to hear that you found our team to be friendly and helpful. It was a pleasure serving you, and we appreciate you choosing Molly Maid of Sonoma and Napa Counties!CCynthia
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆This company was fantastic. The gals came on time. They were pleasant, kind, and extremely efficient. The bathroom and shower was spotless. I actually thought I was going to have to rip out the whole shower, but they did such a fantastic job. It won’t be necessary. I will call them back for sure.
Owner Response: Dear Cynthia, Thank you so much for the wonderful review! We are thrilled to hear that our team exceeded your expectations and saved you from the hassle of a shower renovation. It is great to know that the ladies were punctual, kind, and efficient while making your bathroom and shower look spotless. We truly appreciate your kind words and look forward to serving you again soon! Best regards, The Team at Molly Maid of Sonoma and Napa CountiesEElizabeth F.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆We hired Molly Maid for a clean out move. They showed up on time, let us know they wanted to authorize a longer clean and were so easy to work with and schedule in less than 48 hours.
Owner Response: Dear Elizabeth, Thank you so much for your kind words! We are so glad to hear that our team could assist with your move-out cleaning on such short notice. Providing punctual service and maintaining clear communication regarding the cleaning time are priorities for us, and we are happy that the process was easy for you. We appreciate you choosing Molly Maid of Sonoma and Napa Counties, and we wish you the best of luck with your move!Nnatalee l.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Was very stressed when two Molly Maid employees were waiting for me to arrive. They were early, much better than late. They did exactly what I asked and I really liked their energy and cleaning skills. They were great!
Owner Response: Thank you so much for sharing your experience, Natalee! We’re glad our team’s punctuality and positive energy made a great impression, and it’s wonderful to hear you were so pleased with both the cleaning and the service. Your feedback means a lot to us and we hope to help take the stress off your plate again soon!LLindaD F.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The regular cleaning is very thorough, just as good as any maid service i have ever had clean our home of 2400 sq ft. They arrive within the time that they are expected, and work efficiently. I have no issues with their work and am completely satisfied with our service.
Eelena b.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The girls were very thorough!
Owner Response: Thank you so much, Elena! We’re delighted to hear you found our team thorough and attentive. Your kind words mean a lot to us, and we look forward to helping you keep your home sparkling clean in the future!JJenny C.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆My youngest daughter moved out and I wanted the house to have a deep cleaning, however after surgery I wasn’t as agile or strong as I usually am so I had Molly Maids do it, and they did a terrific job, everywhere was spotless, I am so happy!
Owner Response: Thank you so much for sharing your experience, Jenny! We’re delighted to know our team could assist and help make your home spotless as you recover. It means a lot to us that you trusted Molly Maid of Sonoma and Napa Counties during this important time. Wishing you a smooth and speedy recovery—please let us know if we can help again in the future!LLevie I.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Detail oriented crew
Owner Response: Thank you so much, Levie, for your kind words! We’re delighted to hear that you found our crew to be detail oriented. Providing thorough and attentive service is a top priority for us at Molly Maid of Sonoma and Napa Counties. We appreciate your feedback and look forward to helping with your cleaning needs again!JJoseph B.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆they do a great job I thank them for that andthe clean everything really well very through
TTiffany R.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆They did an excellent job cleaning my home!!
Owner Response: Thank you so much, Tiffany, for your wonderful feedback! We’re delighted to hear that you were pleased with the cleaning of your home. Our team at Molly Maid of Sonoma and Napa Counties truly values your support and looks forward to serving you again in the future!KKatie M.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Always on-time and WONDERFUL!
Owner Response: Thank you so much, Katie, for your kind words! We’re delighted to hear that you appreciate our punctuality and service. Your feedback means a lot to our team, and we look forward to continuing to provide you with wonderful experiences. Thanks for choosing Molly Maid of Sonoma and Napa Counties!AAngie A.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The most AMAZING service I have ever received in my entire life! I wanted to cry tears of joy coming to my house and seeing it absolutely SPOTLESS!!!!! It has NEVER been this clean! One time service convinced me to do a reoccurring clean thank you Molly Maids team communication was efficient and easy
Owner Response: Thank you so much, Angie, for your incredibly kind words! We are absolutely delighted to hear that our team exceeded your expectations and made your home spotless. It means the world to us to know that our service and communication made such a positive impact. We look forward to keeping your home sparkling clean with our recurring services. Thank you for trusting Molly Maid of Sonoma and Napa Counties!FFrank D.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆No worries with Molly Maid they are fully licensed and bonded. And the cleaning job they do is great, timely and is reasonably priced .
MMike B.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Through and well done service. I had a move out cleaning on my rental and they made the place shine. I will definitely us Molly Maid again.
Owner Response: Thank you so much, Mike, for your wonderful feedback! We’re delighted to hear you were pleased with your move-out cleaning and that our team made your rental shine. We truly appreciate your trust and look forward to helping you again in the future. Thank you for choosing Molly Maid of Sonoma and Napa Counties!FFrank D.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Molly Maid is a professional cleaning service no worries about anything. Safe. Secure, reliable, and a great value for your money
Owner Response: Thank you so much, Frank, for your thoughtful review! We’re delighted to know you feel safe, secure, and confident in our cleaning services. Your trust and recognition of our reliability and value mean a lot to us. We’re grateful for the opportunity to serve you and look forward to keeping your home sparkling clean!LLindaD F.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆We have used this service for a year and we are happy with the quality of the cleaning. They have been thorough with the floors, both the carpets and non-carpeted; bathrooms, including cabinets, sinks, and toilets;kitchen, including floor and stove top; and dusting details.
RRegina C.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Jessie and Jose were very professional, thorough, and efficient. I’d use MM again and would recommend their services.
Owner Response: Thank you so much, Regina, for your kind words and wonderful feedback! We’re delighted to hear that Jessie and Jose impressed you with their professionalism, thoroughness, and efficiency. It’s great to know you’d use Molly Maid of Sonoma and Napa Counties again and recommend our services. We truly appreciate your support and look forward to serving you in the future!SSandi P.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Incredibly professional and easy to work with. They do a great job. Much appreciated.
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