Molly Maid Northern Kentucky And Southeast Cincinnati Reviews
Real Stories, Real Results
Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
4.5/5
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Stephen L.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Magali and Dellahia did a great job. Arrived on schedule and went right to work. Very thorough and made my home as clean as it’s been in a while. Very courteous and pleasant. I look forward to continuing with this team.
Owner Response: Thank you so much, Stephen, for your wonderful review! We’re delighted to hear that Magali and Dellahia provided such thorough and courteous service, and that your home is sparkling clean. Your kind words mean a lot to our team, and we truly appreciate your trust in us. We look forward to continuing to serve you and making sure your home always feels fresh and comfortable!MMace M.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Kelly and Dellahia were incredible! Thorough and friendly:)
Owner Response: Thank you so much, Mace, for your wonderful review! We’re delighted to hear that Kelly and Dellahia impressed you with their thoroughness and friendly service. Your kind words mean a lot to our team at MOLLY MAID of Northern Kentucky and Southeast Cincinnati, and we look forward to serving you again in the future!RRobert E.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Diana and Dora have been doing our home for months. They’re very detailed, If I mention doing something out of the ordinary 9 times out of 10 they’ve already caught it and cleaned it. Living in a house with an elderly parent, these two have been a blessing. They don’t judge, they simply do great work.
Owner Response: Thank you so much, Robert, for your kind words and for being a loyal customer. We’re delighted to hear that Diana and Dora consistently provide such attentive and detailed service in your home. It’s wonderful to know they make a positive difference, especially in a multi-generational household. Your appreciation means a lot to us, and we look forward to continuing to help make your home comfortable and clean.EEvelyn S.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The cleaners were so helpful and very friendly. They did a great job!
Owner Response: Thank you so much, Evelyn, for your kind words! We’re delighted to hear that our cleaning team was helpful, friendly, and did a great job. Your feedback means a lot to us, and we’re grateful for your trust in MOLLY MAID of Northern Kentucky and Southeast Cincinnati. If you ever need our services again, we look forward to helping you!Mmary
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Danielle and Ombreyanna Team # 3 Very polite and a professional job was completed. Hope to see you again !
Owner Response: Thank you so much, Mary, for your kind words! We’re delighted to hear that Danielle and Ombreyanna from Team #3 provided such polite and professional service. We truly appreciate your feedback and look forward to serving you again in the future!Sschi
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Magali and Jordyn did great!
Owner Response: Thank you so much for your wonderful feedback! We’re delighted to hear that Magali and Jordyn did a great job for you. Your satisfaction means a lot to us, and we’ll be sure to pass along your kind words to the team. We appreciate your support and look forward to serving you again in the future!CCynthia S.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Kelly and Chelsea did a fabulous job of cleaning my house! I needed a deep clean, because I haven’t been able to clean my house lately due to medical issues. They went above and beyond for me! I would definitely use them again!
Owner Response: Thank you so much, Cynthia, for your wonderful review! We’re thrilled to hear that Kelly and Chelsea were able to provide you with such a thorough and caring deep clean. Knowing we could help lighten your load during a challenging time means a lot to us. We truly appreciate your kind words and look forward to helping you again whenever you need us! Wishing you all the best.RRachel P.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Thank you, Jena and Paula!! They did a great job hitting all the spots i requested for a unit clean before a new tenant moved in! They walked through with me, brought up items to clean that I hadn’t thought about, and then proceeded to do an awesome job.
Owner Response: Thank you so much, Rachel, for your wonderful feedback! We’re delighted to hear that Jena and Paula went above and beyond to ensure your unit was sparkling clean for your new tenant. It’s great to know they addressed all your specific requests and even found extra areas to focus on. We truly appreciate your trust in MOLLY MAID of Northern Kentucky and Southeast Cincinnati and look forward to helping you again in the future!SSarah S.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Ombreyanna, Danielle, and Ally did a fantastic job on our house this week. We always have great results with the Molly Maid crew; they’re on time, get through the house quickly, and clean thoroughly. Both their cleaning staff and office staff are super friendly and we’ve never had issues if we had to reschedule or cancel a clean.
Owner Response: Thank you so much, Sarah, for your wonderful review! We’re delighted to hear that Ombreyanna, Danielle, and Ally exceeded your expectations and that you’ve consistently had great experiences with our team. Your kind words about both our cleaning staff and office team mean a lot to us. We truly value your continued trust in MOLLY MAID of Northern Kentucky and Southeast Cincinnati and look forward to keeping your home spotless in the future!SSusan G.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Ombreyanna and Danielle cleaned my dad’s condo and did an excellent job. They were very thorough and he is completely satisfied with the cleaning.
Owner Response: Thank you so much, Susan, for your wonderful review! We’re delighted to hear that Ombreyanna and Danielle left such a great impression cleaning your dad’s condo. It’s our goal to provide thorough, high-quality service every time, so your feedback truly means a lot. Please let us know if we can help again in the future!DDianne M.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆We have been using Molly Maids services over the last year, while I have been recovering from a couple surgeries. On Thursday, Kelly and Magali came, and they did such a thorough job, everything looked spotless, and smelled so clean! They took time with details like arranging couch pillows in a nice way. We have had great experiences with all the teams that have been here! And every time I call the office, Amber is so friendly and helpful. Now that I am physically better, I could theoretically take over cleaning again. But I am really enjoying the treat of having it done so nicely on a regular basis, I might be hooked! Thanks to all of you!
Owner Response: Thank you so much, Dianne, for your wonderful feedback and for trusting MOLLY MAID of Northern Kentucky and Southeast Cincinnati during your recovery. We’re glad to hear that Kelly and Magali made such a positive impression and that you appreciate the special touches, like arranging the couch pillows. It’s especially meaningful to know you’ve had consistently great experiences with our whole team, and that Amber has been helpful whenever you reached out. We’re grateful to be part of your routine and to help make things a little easier. Your kind words mean so much to all of us—thank you for letting us know how much you value our work!Wwes101287
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Ombreyanna, Danielle, and Ally were all great! Thanks for the your great customer service!
Owner Response: Thank you so much for your wonderful feedback! We’re delighted to hear that Ombreyanna, Danielle, and Ally provided great service and that you enjoyed your experience with our team. Your appreciation means a lot to us, and we look forward to helping you with your cleaning needs again in the future!LLiz C.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The girls are very friendly, do an excellent job, awalys ask if there is anything special that needs done
Owner Response: Thank you so much, Liz, for your kind words! We’re delighted to hear that our team’s friendliness and attention to detail have made a positive impression on you. It’s wonderful to know they’re always ensuring your needs are met. Your feedback means a lot to us, and we look forward to continuing to provide excellent service for you!JJanet C.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆We just had our initial cleaning and the team, Kelly and Kayla, did a fabulous job. Very friendly and professional. The whole family (even the kids!) is very happy :)
Owner Response: Thank you so much, Janet, for your wonderful review! We’re delighted to hear that Kelly and Kayla made such a great impression and that your whole family—even the kids—are happy with your first cleaning. We truly appreciate your kind words and look forward to continuing to make your home shine!BBri
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Jena and Paula were fantastic!! We’ve felt like we were drowning and they saved us. They were nice, understanding, and listened to all of our needs. Our home has never felt cozier.
Owner Response: Thank you so much, Bri, for your wonderful review! We’re grateful to hear that Jena and Paula made such a positive difference for you. It’s great to know they listened to your needs, were understanding, and helped make your home feel cozier. Your feedback means a lot to us, and we’ll be sure to share your kind words with the team. If there’s ever anything else we can do to help, we’re here for you!Ssaloni m.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Great cleaning service! The team is very professional and efficient . They did an excellent job. Highly recommend specifically Ombreyanna and Danielle
Owner Response: Thank you so much for your wonderful review, Saloni! We truly appreciate your kind words and recommendation. We’re thrilled to hear that Ombreyanna and Danielle provided such professional and efficient service. We’ll be sure to pass along your compliments to them. If you ever need our help again, we look forward to serving you!CCassandra
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆My family has always trusted Molly Maid for several years. Yesterday was the best clean I could’ve asked for after going through a rough time. I’ve suffered a miscarriage and my metal health hasn’t been the best since then. I cried, out of happiness and relief, when I came home because they went above and beyond. Ombreyanna and Danielle did an amazing job overall.
Owner Response: Cassandra, thank you so much for sharing your story and trusting us during such a difficult time. We are deeply moved to know that our team, especially Ombreyanna and Danielle, could bring some comfort and relief to you when you needed it most. Your kind words mean a lot to all of us at MOLLY MAID of Northern Kentucky and Southeast Cincinnati. Please know we are always here to support you and your family. Wishing you strength and brighter days ahead.CCharlotte W.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Ombreyanna and Danielle did a phenomenal job cleaning my house to prep it for staging!
Owner Response: Thank you so much, Charlotte, for your wonderful feedback! We’re thrilled to hear that Ombreyanna and Danielle provided phenomenal service and helped get your house ready for staging. Your kind words mean a lot to our team. If you need any further assistance or cleaning in the future, we’re always here for you. Best of luck with your next steps!RRyan N.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Ombreyanna and Danielle are great! Everything is so nice and tidy when I come home! Great job.
Owner Response: Thank you so much, Ryan, for your wonderful review! We’re delighted to hear that Ombreyanna and Danielle have helped make your home feel so nice and tidy. Your appreciation means a lot to us, and we’re grateful for the opportunity to serve you. We look forward to keeping your home sparkling clean!SShacole B.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Kayla and Kelly did an amazing job! My home looks and feels so fresh, clean, and organized. They were professional, kind, and very detail-oriented. As a busy business owner and mom, having a clean space means everything, and they truly delivered. I especially appreciated how thorough they were with the little details that make a big difference. I would absolutely recommend them and hope to have them again!
Owner Response: Thank you so much, Shacole, for your fantastic review! We’re thrilled to hear that Kayla and Kelly exceeded your expectations and made your home feel fresh, clean, and organized. We know how important a spotless space is for a busy business owner and mom, and we’re grateful you recognized their professionalism and attention to detail. Your kind words mean a lot to our team. We look forward to serving you again—Kayla and Kelly would be delighted to return!AAnanth R.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Ombreyanna and Rebekah from Molly Maid did a great job. They worked for two hours and were thorough, efficient, and detail-oriented. Everything was cleaned carefully, and they also handled the trash and general tidying without needing direction. The apartment looks much better overall. I appreciate their professionalism and would recommend their services.
Owner Response: Thank you so much, Ananth, for sharing your wonderful feedback! We’re delighted to hear that Ombreyanna and Rebekah impressed you with their professionalism, attention to detail, and efficiency. It’s great to know your apartment feels refreshed and that our team took care of everything seamlessly. Your recommendation truly means a lot to us. We look forward to serving you again in the future!SScott C.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Jena and Paula did a “move out clean” of our home to prep it for renters. They did an excellent job and the people moving in were pleased with the state of the home. Overall we are happy customers and would recommend this service.
DDebbie H.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I love my cleaning ladies, Dora and Dianna from Molly Maids! They are very professional and very thorough. I have used Molly Maids now for two years and I really appreciate them!
JJohn F.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Great experience with Molly Maid. Consistent service and they really do a deep clean of everything. Melinda and Kayla did a great job in my most recent cleaning service!
NNancy K.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I scheduled Molly Maid for pre-holiday cleaning. Melinda and Kayla were terrific – – on time, efficient and professional. My home is now ready for family and friends. Happy Holidays!
KK K.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I am writing on behalf of my mother, she has Molly maid for quite some time. At first she was unhappy and was gonna cancel service because they continued to switch her team and it was always someone new then one day a little over a year ago Melinda showed up and my mother expressed to her that she couldn’t handle new people each time, Melinda reassured her she would do her absolute best to make sure she was always there each month, Melinda has had several partners but no matter who comes in with her my mothers house is always cleaned correctly and she never leaves without making sure my mother is seated and comfortable! I can not express my gratitude for Melinda and Silvanas patience with my mother this past Tuesday, she is having to move and it’s not been easy but they still managed to make her day bright! – Danielle K
KKaren K.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Ombreyanna and Rebekah cleaned my Dad’s condo recently for us. My Dad wants to complement them on providing a fantastic service in his home. He said they were friendly, very thorough and followed up with him to make sure he was satisfied. You can trust Molly Maids in your elderly parents home anytime. We have been using the service for a couple of months and everyone is top notch!! Thank you!
MMARIBETH G.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Paula and Jena are amazing. They do an amazing job. They go above and beyond. They are outgoing and friendly, even bringing treats for our dog.
Owner Response: Thank you so much for sharing this Maribeth! We love hearing how Paula and Jena go above and beyond during your cleanings. Their friendliness and attention to detail — even remembering your dog — truly reflect the care they bring to every home. We appreciate your continued trust in our team and look forward to taking great care of you again.Lliz c.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Jena and Paula did a great job
Owner Response: Thank you for sharing your feedback… we’re glad to hear that Jena and Paula did a great job for you. They’re such dedicated members of our team, and we appreciate you taking the time to recognize their work. We look forward to serving you againPPayton C.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆We just had our first cleaning with Molly Maid of NKY. Jena and Paula did a fabulous job to double check the work and make sure everything was as clean as we would like it. We have six large dogs and a baby so things had definitely piled up, but they made sure it was all spotless before leaving!
Owner Response: Payton, thank you for sharing such a thoughtful review! We’re thrilled to hear that Jena and Paula delivered a great first cleaning experience. They take pride in double-checking their work and making sure every home feels truly refreshed, even in busy households like yours. We appreciate you trusting us with your space and look forward to keeping things spotless for you and your family.Service You Can Trust!
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