Reviews Of Molly Maid’s House Cleaning Services In Glen Allen, VA
Real Stories, Real Results
Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
4.8/5
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Ruby C.
via GoogleHi! This is Miss Alma! Ruby and Kiley came over today and did a fabulous job cleaning my house. I do not know what I would do without this Molly Maid service. As we get older, it is harder and harder to do everything ourselves. I appreciate having a team that I can trust. Also, the team is so sweet to my bulldogs. Thank you for providing this community service.
Owner Response: It means a lot to know how much you value the service and support our team provides, especially as life’s routines change. We’re grateful for your trust and so glad to hear your home felt refreshed after the visit. Thank you for your kind words about our team’s care—for both your home and your bulldogs—at MOLLY MAID of Surrounding Richmond. We look forward to being here for you whenever you need us! -
julee r.
via GoogleQuick response, online scheduling, great customer service
Owner Response: It is great to hear you found the response time quick, the online scheduling convenient, and the customer service outstanding. Thank you for sharing your feedback and for choosing MOLLY MAID of Surrounding Richmond. We look forward to helping you again in the future! -
Wanda J.
via GoogleKiley and Ruby…you’re the best. Everything sparkled. My husband and I hope we get to keep you two as our cleaning team. You two were sweet, kind and professional. Thank you for your kind note. God bless you.
Owner Response: Thank you so much Wanda for taking the time to share your feedback and kind words for Kiley and Ruby. The girls work hard to ensure their customers are happy and give you peace of mind for less to worry about. We are truly grateful you chose Molly Maid for your recurring service and look forward to many more great cleans! -
Marie P.
via GoogleI’ve used cleaning services in the past, but nothing compares to the incredible job done today by Team #5, Kayla, Grace and Vida. They went above and beyond and my home looks amazing! Their attention to detail and quality of work were exceptional. I couldn’t be happier with the results! Thank you ladies, for doing such a fantastic job. You’ve certainly set a new standard for what a professional cleaning should be. Highly Recommend!
Owner Response: It means a lot to hear how impressed you were with the visit, Marie. We’re thrilled our team could deliver such attentive and high-quality service for your home at MOLLY MAID of Surrounding Richmond. Thank you for recommending us and for sharing your enthusiastic words. We’ll be delighted to help keep your home looking its best whenever you need us! -
Sandra S.
via GoogleTeam Route #8 Paula and Shelly were great! They were friendly, fast and thorough!
Owner Response: It is wonderful to know you had such a positive experience with Team Route #8. Thank you for highlighting how friendly, efficient, and attentive our team members were during your visit with MOLLY MAID of Surrounding Richmond. We truly appreciate your feedback and look forward to the opportunity to serve you again in the future! -
JustMe
via GoogleExcellent cleaning of my parents’ house!!
Owner Response: We’re so glad to hear your parents’ house was cleaned to your satisfaction. Thank you for taking the time to share your experience and for choosing MOLLY MAID of Surrounding Richmond. We’d be happy to help again whenever you need us! -
Bob
via GoogleVida & Grace (Team #5) did a fine cleaning job at my house today. They worked hard, & were personable. I hope to have them back next time. Thank you.
Owner Response: Bob, we appreciate you sharing your experience and your kind words about your visit. It’s great to hear our team delivered the attentive and hard-working service you described at MOLLY MAID of Surrounding Richmond. Thank you for having us in your home, and we look forward to helping you again next time! -
Christy S.
via GooglePaula and Shelly (Route #8) recently did a deep clean at my house. They did a wonderful job! Everything was beautiful! The communication was great, they texted and called to let me know when they would arrive and arrived when they said they would. The time it took for them to do the deep clean was in the window of what was quoted. There were no surprises. It is refreshing to deal with a company that actually does what it says it is going to do and meets or exceeds expectations. Sadly, that seems to be rare these days. We look forward to having Paula, Shelly and Molly Maid clean our house for many years to come!
Owner Response: What a thoughtful and detailed review, Christy. It means a lot to know that clear communication, punctuality, and reliable service made your deep clean such a positive experience. Thank you for recognizing our team’s attention to detail and for trusting MOLLY MAID of Surrounding Richmond with your home. We truly appreciate your kind words and look forward to helping keep everything beautiful for you in the years ahead. -
Ken B.
via GoogleI thought they did a very good job.
Owner Response: We appreciate you sharing your experience, Ken. Glad to hear you were pleased with the service from MOLLY MAID of Surrounding Richmond. Thank you for choosing us and taking the time to leave this feedback. We hope to help you again in the future! -
w b.
via GoogleChristine and Rebecca did an amazing job cleaning our home!
Owner Response: It is wonderful to hear you were so pleased with the cleaning! We appreciate your kind words about our team and are glad your home was left sparkling. Thank you for choosing MOLLY MAID of Surrounding Richmond, and we look forward to helping you keep your space fresh in the future. -
Danielle S.
via GoogleWow! Paula and Christine did a phenomenal job cleaning our home. They even went above and beyond and cleaned the floors of the cat room. We just moved into our home recently and things are still hectic but the ladies worked around the chaos and did a fantastic job! And they were both so pleasant and our cats loved them. Especially our tuxedo boy with the missing tail, Utley. We will definitely be using their services again! Wonderful job! Thank you both so so much! :)
Owner Response: It’s wonderful to hear how smoothly your appointment went and how well our team cared for your space, Danielle. We’re so glad that even Utley and the other cats felt at ease during the visit. Thank you for sharing your experience and for choosing MOLLY MAID of Surrounding Richmond. We’d be delighted to help you again in the future! -
Ashley R.
via GoogleThey did a great job! Will be using this company again
Owner Response: So glad to hear you were happy with the results, Ashley. Thanks for placing your trust in MOLLY MAID of Surrounding Richmond. We appreciate your feedback and look forward to helping again next time! -
Valerie J.
via GoogleTeam #3 Beth and Sharon were my housekeepers. This was my first time using Molly Maids. I had a deep cleaning. They did a phenomenal job especially on the baseboards, the master bathroom shower door and my wood and kitchen floors. The ladies were extremely understanding in what I wanted. They understood everything that was expected. I will specifically ask for them again. They are a wonderful team. Thank you Beth and Sharon.
Owner Response: We are so glad your first experience with MOLLY MAID of Surrounding Richmond was memorable and that you were happy with the deep cleaning, especially those detailed touches. Thank you for recognizing the care and attention from our team, and for sharing such thoughtful feedback. We truly appreciate your recommendation and hope to welcome you back again soon! -
Rudy D.
via GoogleWe are very happy
Owner Response: It is great to know your experience left you very happy. Thank you for sharing this feedback and choosing MOLLY MAID of Surrounding Richmond. We look forward to helping again in the future! -
Wesley B.
via GoogleCommunication and customer service was top tier. Thanks for helping my family.
Owner Response: Wesley, thank you for taking time to share your feedback with us! We are thrilled to know the Team provided you great service! Please consider us for any future cleans! Best wishes to you and your family! -
gabrielle f.
via GoogleMolly maids has cleaned our house 4 times since we delivered our first baby and it has been amazing each time! We’re so thankful for their help and attention to detail. Team 2 has been amazing each time we work with them.
Owner Response: Thank you so much, Gabrielle, for your wonderful review and kind words! We’re truly grateful for the opportunity to help your family, especially during such a special time. It means a lot to know that Team 2 has made a positive difference with their attention to detail and consistent service. We appreciate your trust and look forward to continuing to support your household! -
Margie W.
via GoogleI hired Molly Maid to do a deep clean at my home. Team #5 (Vida, Grace, & John) did a great job! I knew generally what to expect and they exceeded those expectations. They took pride in their work, had great attitudes, and left everything sparkling clean.
Owner Response: Thank you so much, Margie, for sharing your wonderful feedback! We’re delighted to hear that Team #5 (Vida, Grace, and John) exceeded your expectations with their attention to detail, pride in their work, and positive attitudes. It means a lot to know you felt everything was sparkling clean. We’ll be sure to pass along your compliments to the team, and we look forward to the next opportunity to serve you! -
McGowan W.
via GoogleTeam 8, Paula and Christine, are thorough, professional, and friendly — to us and to our dog. They cleaned today, and everything in the house is spic and span.
Owner Response: Thank you so much, McGowan, for sharing your wonderful experience! We’re delighted to hear that Paula and Christine from Team 8 provided thorough, professional, and friendly service—both to you and your dog. It’s great to know that your home was left sparkling clean. We truly appreciate your kind words and look forward to serving you again! -
Brigid M.
via GoogleThank you, Paula and Christine, for the amazing cleaning of our home! My home looks terrific!
Owner Response: Thank you so much, Brigid, for your wonderful feedback! We’re delighted to hear that Paula and Christine made your home look terrific. Your satisfaction means a lot to us, and we look forward to keeping your home sparkling clean in the future! -
Sheri L.
via GoogleTeam 6 was amazing!!! I will definitely ask for them again! Thank you!!
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LINDA R.
via GoogleThe girls from team 8 worked hard and completed the top to bottom, Spring cleaning of my 4 bedroom home in record time. I will definitely request this team when I use MM again.
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Nancye G.
via GoogleTeam # 2, first visit to my home, very interested in finding out exactly what I preferred. Very please! Thank you, Mikah and Veronica!!
Owner Response: Dear Nancye, thank you so much for the five-star review! We are delighted to hear that you were pleased with your first visit from Team #2. Mikah and Veronica always strive to ensure our services meet our customers’ specific preferences, and it is wonderful to know they hit the mark for you. We truly appreciate your business and look forward to your next cleaning! -
Bob
via GoogleCarolina & Vita (Team # 6) did a fine job (as they did last time), & they don’t waste any time.
Owner Response: Dear Bob, Thank you so much for the 5-star review! We are delighted to hear that Carolina and Vita from Team #6 did such a fine job once again. We take great pride in being both thorough and efficient, and it is wonderful to know they didn’t waste any time getting your home into great shape. We truly appreciate your continued trust in MOLLY MAID of Surrounding Richmond and look forward to your next cleaning! -
Adriane B.
via GoogleChristine & Paula, Route 8 are fabulous. We appreciate their energy and effort. Thank you
Owner Response: Dear Adriane, Thank you so much for the wonderful review! We are so happy to hear that Christine and Paula from Route 8 have made such a positive impression with their energy and effort. We truly appreciate your kind words and are grateful to have you as a customer. Thank you for choosing MOLLY MAID of Surrounding Richmond! -
May E.
via GoogleRoute #8 Paula & Christine are fabulous, professional, home cleaners I would recommend to everyone.
Owner Response: Thank you so much for your wonderful review, May! We’re delighted to hear that Paula and Christine from Route #8 provided you with such fabulous and professional service. Your recommendation means a lot to us, and we truly appreciate you choosing MOLLY MAID of Surrounding Richmond. We’ll be sure to share your kind words with Paula and Christine! -
C C.
via GoogleThe ladies did a great job.
Owner Response: Thank you Mr. Cox for taking time to share your positive experience. Christine and Paula work hard to build relationships and provide great cleans to earn that feedback! -
Meloney C.
via GoogleMy team was so nice and did a great job!
Owner Response: Thank you for taking time to share your experience Meloney! We are thrilled to know you were happy with your clean and Beth & Victoria’s hard work. We hope you choose Molly Maid again for your future needs! It was a pleasure working with you! -
Brenda S.
via GoogleVeronica and Mika, Molly Maid Team 2 were very thorough with cleaning our home. Really appreciate all they do.
Owner Response: Thank you so much, Brenda, for your wonderful review and for taking the time to recognize Veronica and Mika from Team 2. We’re delighted to hear you appreciated their thoroughness in cleaning your home. Your kind words mean a lot, and we look forward to serving you again! -
Pam L.
via GoogleWe appreciate Team 2 – Mika and Veronica – not only do they do a great job cleaning but they alert us when they are headed our way and if we run an errand while they clean, we get a text when they are finished.
Owner Response: Thanks Pam for recognizing Mika and Veronica’s hard work! We truly appreciate you sharing the kind words. Thank you for being a loyal customer and we look forward to continuing to give great cleans! -
LouEllen L.
via GoogleMy team, Veronica and Mika are outstanding. Their attention to detail is the very best I have ever had. I have never found anything that was missed. My home is always clean and smells wonderful. They are both personable and professional. I feel very fortunate to have this team. And Molly Maid is lucky to have these two ladies as employees!
Owner Response: Thank you so much, LouEllen, for your thoughtful and wonderful review! We’re delighted to hear that Veronica and Mika consistently exceed your expectations with their exceptional attention to detail and professionalism. We’re grateful to have them on our team, and even more so to have customers like you who appreciate their dedication. Your kind words mean a lot to all of us at MOLLY MAID of Surrounding Richmond. We look forward to keeping your home clean and fresh for many visits to come!
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