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Molly Maid of N. Nashville, Sumner, & Wilson Counties
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Molly Maid N. Nashville, Sumner, & Wilson Counties Reviews

Real Stories, Real Results

Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.

4.7/5

1145 Ratings | Showing:
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    Tonya C.

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    via Google

    Good customer service Jobs well done

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    Lesta K.

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    via Google

    Shay and Amanda did an excellent job cleaning for me yesterday.

    Owner Response: Thank you so much for sharing your kind words about Shay and Amanda. Itโ€™s wonderful to know you were pleased with your cleaning experience. Your feedback is truly appreciated.
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    Sunshine

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    via Google

    Itโ€™s actually 10 stars thank you so much!

    Owner Response: Thank you for your incredibly kind words and generous rating! It means so much to know you had such a positive experience. Your feedback brightens our day and inspires the team.
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    Sophie M.

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    via Google

    Destiny and Nichole did a spectacular job on our bathrooms! They look completely new and they were able to get stains out that have been there for years. If I could give them 10 stars I would! THANK YOU!

    Owner Response: Thank you so much for sharing your wonderful experience and for your kind words about Destiny and Nicholeโ€™s work. Itโ€™s fantastic to hear that your bathrooms look refreshed and that the team exceeded your expectations. Your feedback means a lot and is truly appreciated.
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    Meghan K.

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    via Google

    Destiny and Nichole of Team 13 were wonderful! This was the first time we had ever had our home cleaned so we werenโ€™t sure what to expect but these ladies were professional, kind and extremely thorough with their cleaning. The process was super smooth and I absolutely would recommend them to anyone!

    Owner Response: Thank you so much for sharing your experience and for highlighting Destiny and Nicholeโ€™s professionalism and attention to detail. Itโ€™s wonderful to hear that your first home cleaning went smoothly and that you felt comfortable throughout the process. Your recommendation means a lot and we appreciate your kind words about Team 13.
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    Nettie J.

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    via Google

    The ladies were courteous, kind and did a great job cleaning!

    Owner Response: Thank you, Nettie, for sharing your positive experience. Itโ€™s wonderful to hear that our teamโ€™s courtesy and attention to detail made a great impression. Your feedback is truly appreciated.
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    Linda B.

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    via Google

    Shay and Amanda were very personable.I felt completely comfortable having them in my home.They did a fantastic job and went above and beyond expectations.

    Owner Response: Thank you so much for sharing your kind words about Shay and Amanda. Itโ€™s wonderful to hear that you felt comfortable and that their work exceeded your expectations. Your feedback is truly appreciated.
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    Chris N.

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    via Google

    The two Molly Maid cleaning crew did a fantastic job cleaning our home. Very happy with the cleanup. They were very professional and courteous. Thank you. R/Chris Niles

    Owner Response: Thank you so much for sharing your positive experience. Itโ€™s wonderful to hear that the teamโ€™s professionalism and attention to detail made such a great impression. Your feedback is truly appreciated.
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    Molly S.

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    via Google

    Molly Maid did a wonderful job cleaning our home prior to our move in day. We would absolutely hire this service again!

    Owner Response: Thank you so much for sharing your experience and for your kind words. Itโ€™s great to hear that your home was ready for move-in and that you were pleased with the cleaning. Your feedback means a lot to the team!
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    K

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    via Google

    Excellent service!

    Owner Response: Thank you so much for your kind words and positive feedback. Itโ€™s wonderful to know you were pleased with the service. Your satisfaction means a great deal to our team.
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    Lisa C.

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    via Google

    They did a move out cleaning on a rental house that we are selling and did an awesome job!!!

    Owner Response: Thank you so much for sharing your experience, Lisa. Itโ€™s wonderful to hear that you were pleased with the move out cleaning and that our team could help make your transition a little easier. Your kind words mean a lot to us!
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    Linda

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    via Google

    I would give them a 4.9. I didnโ€™t notice until the next dayโ€ฆone chair in the front room was full around, under and on of cat hair. They missed wiping down a table in the kitchen area. I cleaned those things the day I noticed them.

    Owner Response: Thank you so much, Linda for the feedback if you would like for us to come out and get any of those items corrected we would be more than happy to hop to that. Thank you for the five star review. We truly appreciate it and love that we were able to service your home.
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    Jim T.

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    via Google

    Great!

    Owner Response: Thank you for sharing your positive feedback, Jim Tom. It’s wonderful to know you had a great experience with our team.
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    Jason J.

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    via Google

    I could not be happier with the service I received! With four boys and a husband toilets are my pet peeve, and the team left our toilets sparkling clean! Every inch that they touched was that spotless, and whatever products they used left my home, feeling and smelling clean and fresh!

    Owner Response: Thank you so much for sharing your wonderful feedback! Itโ€™s great to hear that the team made such a positive impression and that your home felt and smelled fresh after the visit. Knowing that those extra touches made a difference, especially with a busy household, truly means a lot.
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    Susan C.

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    via Google

    I had not had the house cleaned or done any real deep cleaning myself in several years, and Wendy and Sarah did a wonderful job. It was a big job having a parakeet and a doggie in the house, and I was very pleased. As for my rating on the price, I am not at all knowledgeable of the market so it felt high to me, but I was clear on the price going in and again it was a big job, so didnโ€™t have concerns. Wendy and Sarah were wonderfully kind and friendly, and Iโ€™m grateful!

    Owner Response: Thank you so much for sharing your experience, Susan. Itโ€™s wonderful to hear that Wendy and Sarah were able to make your home shine and that you felt comfortable with their kindness and professionalism. We truly appreciate your feedback about the process and pricing, and weโ€™re grateful for the opportunity to help with your deep cleaning needs, especially with your parakeet and doggie at home. Your satisfaction means a lot to us.
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    B

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    via Google

    Team 7 always does an incredible job!!

    Owner Response: Thank you so much for sharing your kind words about Team 7. Itโ€™s wonderful to know youโ€™re pleased with their work and that you consistently have a great experience. Your feedback means a lot and is truly appreciated!
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    Tommy A.

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    via Google

    These ladies have been taking good care of my home and family for over a decade across multiple homes. Highly recommend.

    Owner Response: Thank you so much for your kind words and for trusting our team with your homes over the years. It truly means a lot to know that our service has made a positive difference for you and your family. Your recommendation is greatly appreciated.
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    Cathy B.

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    via Google

    They were very professional. Very kind, very accurate and did a supreme job.

    Owner Response: Thank you, Cathy, for sharing such wonderful feedback. Itโ€™s great to hear that you found the team professional, kind, and precise in their work. Your satisfaction means a lot and your kind words are truly appreciated.
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    Marcy K.

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    via Google

    Team 7 – Wendy and Savannah – are awesome! Very pleasant to work with and communicate with. They have done a tremendous job for me cleaning our home. I appreciate them so much for the help!

    Owner Response: Thank you so much for sharing your wonderful feedback about Team 7, Wendy, and Savannah. It means a lot to know that their hard work and positive attitude have made a difference in your home. Your appreciation is truly valued and will be shared with the team.
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    Malvin L.

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    via Google

    I have been enjoying the services of Molly Maid for nearly a year and a half. My current team of Melody and Danielle are absolutely the best!! They are always prompt and professional in their work. Combine that with a smile and kindness and that is what i call a winning team!!! I would highly recommend Molly Maid to anyone needing their cleaning services!! Malvin Mt. Juliet, TN

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    Tom E.

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    via Google

    Molly Maid team was awesome .. more than expected

    Owner Response: Thank you so much for sharing your experience, Tom. Itโ€™s wonderful to hear that the team exceeded your expectations and made a positive impression. Your feedback means a lot and is truly appreciated.
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    Joy S.

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    via Google

    The two ladies who cleaned our house were fast, efficient, and a delight to have in our home! I highly recommend Molly Maid of Nashville for your cleaning needs!

    Owner Response: Thank you so much for sharing your kind words, Joy. Itโ€™s wonderful to hear that you enjoyed your experience with our team and that their efficiency and positive attitude made an impression. Your recommendation means a lot and is truly appreciated.
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    AP N.

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    via Google

    Very helpful and very Thorough, the house has never been more clean!

    Owner Response: Thank you so much! We are so happy to clean for you!
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    Austin H.

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    via Google

    Stephanie and Wendy did a fantastic job and were extremely efficient! We are super thankful for Molly Maids with 2.5 year old twins at home.

    Owner Response: Austin, we appreciate you so much! We are happy to come clean your home anytime!
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    Christine L.

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    via Google

    Molly maid has been out cleaners for a year and we love them!

    Owner Response: Thank you so much for sharing your kind words, Christine. Itโ€™s wonderful to hear how pleased you are after a year with our team. Your satisfaction means a great deal to us, and we truly appreciate your continued trust and support.
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    MDG

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    via Google

    Danielle and Justin did a fantastic job. My dad’s house has been neglected for a long time. It was way too much for me to clean alone. They came in started working, missed some things, but that is ok, they’ll get it next time they come. They ran out of time to finish so I’m hiring them on to clean every 2 weeks.

    Owner Response: Thank you so much for sharing your experience. Itโ€™s wonderful to hear that Danielle and Justin were able to provide support with your dadโ€™s home and make a positive difference. Your understanding and feedback are greatly appreciated, and it means a lot that youโ€™ve chosen us to continue assisting you.
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    Charlton J.

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    via Google

    The Molly Maid team is great. My family couldnโ€™t be happier with the service. We appreciate everything they do for us!

    Owner Response: Thank you so much. We have really enjoyed servicing your home and look forward to coming again. It was a pleasure to clean for you!
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    Sam J.

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    via Google

    Thanks so much for all your hard work!

    Owner Response: Thank you for letting us come clean your home! Itโ€™s our pleasure.
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    Mari C.

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    via Google

    Team #2 services my house and Iโ€™m so thankful to have a caring and detailed oriented team come into my house. When we first started getting house cleanings, I was grieving the loss of my soul cat and they really helped me through one of the toughest times in my life and helping me and my wife have a comfortable space after such a difficult time. They even took special cleaning instructions to clean around certain areas that have sentimental valueโ€” and I appreciate their above and beyond service. Since receiving cleanings, Iโ€™ve adopted two cats and team #2 has gone above and beyond to help ensure the comfort and safety of my two kitties! Due to their kindness, I will never search for another company again. Aside from such caring people coming into our home, they make this place SPARKLE โœจ and the fresh scent lasts for days! I even receive compliments on our fresh smelling houseโ€” and thatโ€™s a difficult task with two cats. Thank you Team #2 for all you do! Especially for helping me through the hardest times in life and continuing to provide great service and care. Iโ€™d give more stars if I could โญ๏ธโญ๏ธโญ๏ธโญ๏ธโญ๏ธโญ๏ธโญ๏ธโญ๏ธ you know itโ€™s great service when your cats look forward to their visit!

    Owner Response: Thank you so much for sharing your heartfelt experience and for your kind words about Team #2. It means a great deal to know that their attention to detail, thoughtfulness, and care have helped create a comfortable and welcoming home for you, your wife, and your beloved cats. Your feedback about their sensitivity during such a difficult time and their efforts to respect sentimental spaces is truly appreciated. Weโ€™re also delighted to hear that your new feline family members feel safe and at ease during visits. Your recognition of the sparkling results and lasting freshness makes us smile, and itโ€™s wonderful to know your guests notice too. Thank you for choosing us to help care for your home.
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    Melissa S.

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    via Google

    They are amazing. I was nervous about it since I work from home, but it wasnโ€™t uncomfortable at all. They were kind and explained how they worked. My home looks fantastic and smells great!

    Owner Response: Thank you so much for your kind words, Melissa. Itโ€™s wonderful to hear that you felt comfortable during your service and that your home looks and smells fantastic. Your feedback about the teamโ€™s professionalism and friendliness is truly appreciated.
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  • Backed by the Neighborly Done Right Promise®

    We’ve been around over 40 years and know how to provide the best clean within your budget and schedule, and with no term contracts. With our 44-point checklist, it’s a clean you can count on. If it’s not done right, we’ll make it right.

  • Trusted and Screened Cleaning Professionals

    Our employees are trained, insured and background checked for peace of mind. We are locally owned and operated.

  • Customized Cleaning

    Don’t settle for a one-size-fits-all approach to cleaning. Let us create a customized cleaning plan tailored to you and your needs.

  • Easy Online Scheduling

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