Molly Maid Kalamazoo / Portage Reviews
Real Stories, Real Results
Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
4.7/5
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Damian S.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆♥️Molly maid! 🎩⭐⭐⭐⭐⭐
Owner Response: We love seeing your enthusiasm, Damian! Thank you for sharing the love and for the wonderful recommendation. Everyone at MOLLY MAID of Kalamazoo/Portage appreciates your feedback, and we’d be delighted to help again anytime!SSharon N.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆always dependable and work efficiently
Owner Response: Thank you so much, Sharon, for your kind words! We’re grateful for your trust and are thrilled to hear that you find our team dependable and efficient. We look forward to continuing to serve you!Aandrea r.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆They did a good job
Owner Response: Thank you, Andrea, for your kind words and for taking the time to leave a review! We’re so glad to hear you were pleased with our service. It means a lot to us to know we met your expectations. We appreciate your support and hope to serve you again in the future!AAlicia C.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆This is my second time using Molly Maid. This time was just for a cleaning (last time was a move out cleaning). It was a great reset for me during a time that’s very busy and stressful. The staff was very kind and professional. Someone who I believe may have been a supervisor even came out to check their work. Definitely will use again.
Owner Response: Thank you so much, Alicia, for your continued trust in MOLLY MAID of Kalamazoo/Portage! We’re delighted to hear that our team could provide you with a helpful reset during such a busy time. Our staff takes pride in both their professionalism and kindness, and it’s wonderful to know that the supervisor’s attention to detail stood out to you. We truly appreciate your recommendation and look forward to helping you again in the future!LLemond
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Quick fast great cleaners!
Owner Response: Thank you, Lemond, for your awesome feedback! We’re glad to hear you found our team quick, efficient, and great at what they do. We appreciate your support and look forward to helping you again soon!MMartha G.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Very friendly people who care about doing a great job cleaning your house!!
Owner Response: Thank you so much for your kind words, Martha! We truly appreciate you taking the time to share your experience. Our team is dedicated to providing friendly and thorough cleaning, and it means a lot to know you felt cared for and well-served. We look forward to helping keep your home sparkling clean!JJoy T.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I was very impressed by Juliann and Sidney. Very hard workers, pleasant and professional. I would use Molly Maid again.
Owner Response: Thank you so much for sharing your kind words about Juliann and Sidney. It’s wonderful to hear that their hard work and professionalism made such a positive impression. Your feedback is truly appreciated.IIris B.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Went way beyond what I was expecting
Owner Response: Thank you for sharing your wonderful feedback, Iris. It’s truly rewarding to know that the service exceeded your expectations. Your satisfaction means a great deal to the whole team.MMick K.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Absolutely the best housekeeping I’ve ever seen. The ladies showed up on time and enthusiastic and went right to it, taking care of things others have missed. I wouldn’t hesitate to recommend them.
Owner Response: Thank you so much for your wonderful feedback, Mick. It’s great to know that the attention to detail and positive attitude made such a difference during your visit. Your recommendation means a lot and is truly appreciated.DDiana
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆On time, worked quickly and quietly. Looking forward to having them back on a monthly basis.
Owner Response: Thank you, Diana, for sharing your positive experience. It’s wonderful to hear that our team met your expectations with their punctuality and efficiency. Your kind words are truly appreciated.Ddiane l.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Ladies do a great job in the time allotted for cleaning
Owner Response: Thank you for sharing your positive experience and for recognizing the hard work of the team. It’s wonderful to know you are satisfied with the cleaning services and the efficient use of time. Your feedback is greatly appreciated.EE (.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I have Molly Maid weekly and have also used them to deep clean a house before selling it. Excellent service, always punctual and polite, careful and attentive. 10 out of 10. Would recommend.
Owner Response: Thank you so much for sharing your kind words and for being a loyal customer. It’s wonderful to hear that you’ve been pleased with both our regular and deep cleaning services. Your recommendation means a lot, and we truly appreciate your trust in our team.NNancy R.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I am always delighted to see Rocklynn and Brittany because they are as kind as thorough cleaners. You are fortunate to have them.
Owner Response: Thank you so much for sharing your kind words about Rocklynn and Brittany. It’s wonderful to hear how much you appreciate their thoroughness and kindness during your visits. Your feedback truly means a lot to the entire team.JJessica B.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Kataya is great!! She always does a great job when training new people at our house!
Owner Response: Thank you so much for sharing your kind words about Kataya. It’s wonderful to hear that her dedication and training skills have made such a positive impression during your visits. Your feedback means a lot to the team.JJoanna
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Rocklynn and Brittany do such a great job cleaning our home. Not only do they get things sparkling but they are always a joy to be around. Thank you!
Owner Response: Thank you so much for your wonderful feedback, Joanna. It’s fantastic to hear that Rocklynn and Brittany have made such a positive impression and that you enjoy having them in your home. Your kind words mean a lot to the whole team at MOLLY MAID of Kalamazoo/Portage.AAnn K.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Amazing I had my first visit of the initial deep clean. Kahla and Kris did an amazing job.I signed up for my main floor only which is about 1800 square feet. They never went on their phone or even ate lunch. Never even saw them use the bathroom. They cleaned every minute. I followed them around so I could learn from them. They were patient with me doing that. My house has never been this clean when I do it.Their products gave my house a real shine. When they left a feeling went through me that was wonderful. A positive feeling I have never felt before and my thoughts were “ I feel like the world has been lifted off my shoulders” We definitely plan to move ahead with the service.
Owner Response: Thank you so much for sharing your wonderful experience and for your kind words about Kahla and Kris. It’s fantastic to hear that the initial deep clean made such a positive difference and brought you so much relief. Your detailed feedback about their dedication and professionalism truly means a lot. We’re delighted that you felt comfortable learning alongside them and that your home feels refreshed and shining.BBill S.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Your staff did an exceptional job in completing our first “initial cleaning” following our decision to change housecleaning services. Very pleased with our decision to try Molly Maid. Both cleaners, Rockland and Shanaya, gave us a very professional, detailed effort and worked together well as a team. Couldn’t be happier.
Owner Response: Thank you so much for sharing your experience and for recognizing Rockland and Shanaya’s efforts during your initial cleaning. It’s wonderful to hear that their professionalism and teamwork made a positive impression. Your satisfaction means a lot, and we appreciate you choosing MOLLY MAID of Kalamazoo/Portage.JJamin R.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Shelbie and Molly did a great job cleaning our offices and lobby. Thanks for the hard work!
Owner Response: Thank you so much for sharing your positive experience. It’s wonderful to hear that Shelbie and Molly’s hard work made a difference in your offices and lobby. Your feedback is truly appreciated.JJudy S.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆We were very pleased with the crew we had last Wednesday. We always love it when the ladies make a fuss over our dog Polly. She really appreciates it!
Owner Response: Thank you so much for sharing your kind words, Judy. It’s wonderful to hear that you and Polly enjoyed the visit from the team. Making both our clients and their furry companions feel special is always important to us.CCandace W.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Katya and Shelbie were so nice, tolerated my big dog wanting all the attention while doing an amazing job deep cleaning so I didn’t have too. Highly recommend.
Owner Response: Thank you for sharing your experience, Candace. It’s wonderful to hear that Katya and Shelbie made you and your dog feel comfortable while delivering a thorough deep clean. Your kind words and recommendation mean a lot.CCarole S.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆They washed ceilings, walls, woodwork, doors. Great job. Loved the gals. So friendly.
Owner Response: Thank you so much for sharing your experience, Carole. It’s wonderful to hear that you were pleased with the cleaning and enjoyed having our friendly team in your home. Your kind words mean a lot to us.DDavid U.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Julie and Molly cleaned my house. They were thorough, pleasant, and hard-working.
Owner Response: Thank you for sharing your experience, David. It’s wonderful to hear that Julie and Molly provided you with thorough and pleasant service. Your feedback is truly appreciated.LLauren B.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Molly Maid has been helping us twice a month keep on top of our house work since our twins were born. We’ve been so appreciative! They work hard and always work around our busy life! Thank you Rocklynn & Brittany for a great clean today!!
Owner Response: Thank you so much for sharing your kind words and for recognizing Rocklynn and Brittany’s efforts. It’s wonderful to hear that our team has been able to support your family and fit into your busy schedule. Your appreciation means a lot to everyone here.JJakima G.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I had two young beautiful ladies came over and got wright to work cleans my upstairs, bathroom, bedrooms living room dining room mopped floors.Now ready for sale thanks ladies so very much.
Owner Response: Thank you for sharing your kind words and positive experience. It’s wonderful to know the team was able to help get your home ready for sale. Your appreciation means a lot, and we’re glad you were pleased with the service.JJudith P.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The cleaning team did a great job of making our home sparkling clean!
Owner Response: Thank you so much for your kind words, Judith. It’s wonderful to hear that you were pleased with your sparkling clean home. Your feedback means a lot to the team.SSound
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The ladies did a Wonderful job. thanks again.
Owner Response: We appreciate your kind words and are thrilled to hear that you had a wonderful experience! Thank you for taking the time to share your feedback. We look forward to serving you again in the future.RRobie C.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The ladies were easy to communicate with. They were conscientious, efficient and showed a lot of attention to detail. It is so refreshing to have everything so clean!
Owner Response: Thank you for your wonderful feedback, Robie! We’re thrilled to hear that you had a positive experience with our team and that you appreciated their attention to detail. We strive to provide a clean and efficient service, and it’s rewarding to know we met your expectations. We look forward to serving you again in the future!AAmanda M.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆My bathrooms have never been more clean! Very prompt and professional. Alycia and Kamari are awesome!
Owner Response: Thank you, Amanda! We’re thrilled to hear that you’re satisfied with the cleanliness of your bathrooms. Alycia and Kamari truly appreciate your kind words and are dedicated to providing great service. Your support means a lot to us!WWayne A.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Very pleasant personnel very satisfied. I did a good job. Thank you for getting me in so soon.
Owner Response: Thank you for your kind words, Wayne! We’re thrilled to hear that you were satisfied with our services and appreciated the prompt appointment. Your feedback motivates us to keep delivering excellent service!Ddeborah b.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I was very impressed by the attitude of Rocklynn, who did a great job at my Mom’s condo. She and Damari were wonderful and I would highly recommend your service.
Owner Response: Thank you for your kind words, Deborah! We’re delighted to hear that Rocklynn and Damari made such a positive impact during your mom’s visit. Your recommendation means a lot to us, and we appreciate your support!Service You Can Trust!
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