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Molly Maid of Greater West Houston
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Molly Maid Greater West Houston Reviews

Real Stories, Real Results

Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.

4.6/5

503 Ratings | Showing:
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  • R

    Rose

    via Google

    Maria and Sylvia did a great job of cleaning my home! I’m very pleased with their work.

    Owner Response: Rose, we’re really glad to hear Maria and Sylvia took great care of your place and left it looking the way you hoped. We’ll make sure they know you called them out by name. Molly Maid of Greater West Houston
  • M

    Mark A.

    via Google

    Claudia and Marlene were awesome!

    Owner Response: It’s wonderful to hear how kind and helpful Claudia and Marlene were during your home cleaning, Mark. Thank you for trusting Molly Maid. Molly Maid of Greater West Houston
  • J

    Jennifer C.

    via Google

    Maria and Theresa (team 9) did an excellent job in my house. It was a lot dirtier than I anticipated and they took their time and did a fantastic job

    Owner Response: We’re grateful to be welcomed into your home, Jennifer! It’s wonderful to hear that Maria and Theresa made sure to leave your home sparkling clean. Thank you for your feedback, and we look forward to cleaning for you again! Molly Maid of Greater West Houston
  • T

    Toni R.

    via Google

    Exceptional service starting with Yuriko the sales rep. Very detailed in what would happen with my initial cleaning. She’s so good at selling that I signed up for services I hadn’t planned to sign for. I literally just wanting a quote, now I have a deep cleaning and monthly service. The ladies that performed the initial deep cleaning were Mayra and Telma (Team 2). They did an excellent job and was very professional. I felt comfortable having them in my home. It’s nice to have someone preform a deep cleaning as I despise dusting. Thank you Team 2!

  • G

    Grant G.

    via Google

    Amy, the CSR, and her cleaners, Josefa & Rosa, were an absolute delight to work with. I can’t recommend their services enough. The entire process was simple and seamless, and the service was excellent from start to finish. They were efficient, professional, and thorough. I’ll definitely be using Molly Maid from here on out!

    Owner Response: Grant, we’re so glad to hear that Amy, Josefa, & Rosa provided the excellent service you deserve. We’ll continue to aim for that same easy, no-fuss experience with every visit, and we appreciate you taking the time to share this! Molly Maid of Greater West Houston
  • E

    Ericka R.

    via Google

    Team two Mayra and Telma did a great job. Thank you Molly maid

    Owner Response: Ericka, we can’t wait to let Mayra and Telma know how much you appreciate their efforts to truly care for your home. Thank you! Molly Maid of Greater West Houston
  • C

    Chi S.

    via Google

    Molly Maids were professional, thorough, quick, timely, and the crew were really sweet. Our home is gleaming! Highly recommended!

    Owner Response: It’s our pleasure to thoroughly clean your home and make it sparkle, Chi. Thank you for your wonderful feedback! Molly Maid of Greater West Houston
  • J

    Jay G.

    via Google

    Love Molly Maids. They are always efficient and professional.

    Owner Response: Efficient and professional is exactly what our team works so hard for, Jay! Thank you for trusting us with your home. Molly Maid of Greater West Houston
  • M

    Mary

    via Google

    We have been pleased with the services and the people chosen to help us clean our home.

    Owner Response: Thank you, Mary Jane! We’re grateful for your continued trust to truly take care of your home. Molly Maid of Greater West Houston
  • S

    Sharon P.

    via Google

    Mayoa and Thelma arrived on time. They were very professional and did an excellent job in a timely manner. Will use again.

    Owner Response: Sharon, we’re so glad to hear that Mayoa and Thelma provided the excellent service you deserve. We’ll pass this along to them, and we can’t wait to come back out to help your home shine. Thanks for the great review! Molly Maid of Greater West Houston
  • R

    Ron M.

    via Google

    Wonderful job done. Fast and a pleasure to work with. Highly recommend. Team 3 – Claudia and Marleny!

    Owner Response: Claudia and Marleny are going to be so happy when we share this, Ron! Thanks for trusting us to leave your home sparkling clean. We’re blessed to have them on our team, and we’re really grateful you’d recommend us. Molly Maid of Greater West Houston
  • M

    Mark G.

    via Google

    Incredibly professional, punctual and trustworthy. Definitely will be utilizing their services again!

    Owner Response: Taking care of your home and those in them is what we do best, Mark. Thank you for welcoming us into your home. We’re glad our home service professionals provided the excellent service you deserve. Thanks for the great review! Molly Maid of Greater West Houston
  • M

    Michelle M.

    via Google

    The initial visit was more than I really wanted to spend but worth every penny! Thank you ladies (Claudia’s Team) for leaving my home fresh and clean! You went above and beyond to take care of things I can’t do anymore. Excellent customer service practices as well that explain everything.

    Owner Response: Thank you so much for sharing your experience and kinds words, Michelle! It’s wonderful to hear that you felt the service and attention to detail made a positive difference in your home. Your feedback about our customer service and thoroughness means a lot. Molly Maid of Greater West Houston
  • R

    RD

    via Google

    Team # 10 did an excellent job this morning. My home is sparkling! Thank you! They are also very pleasant and caring which is most appreciated.

    Owner Response: Thank you for sharing your wonderful feedback about Team #10. It’s fantastic to hear that you’re enjoying your sparkling home and the team’s pleasant and caring approach made a positive impression. Your appreciation means a lot! Molly Maid of Greater West Houston
  • F

    F M.

    via Google

    Teresa and Angeles – Team#9 – did a marvelous job cleaning my home. They were pleasant, professional, and exceptionally thorough. I look forward to having them help me on a regular basis.

    Owner Response: Thank you so much for sharing your wonderful feedback about Teresa and Angeles! It’s great to hear that their professionalism, thoroughness, and pleasant attitude made such a positive impression during your cleaning. Your kind words are truly appreciated and will be shared with the team. Molly Maid of Greater West Houston
  • H

    Helen L.

    via Google

    Molly Maid did an incredible thorough job in cleaning my home from top to bottom including removing grime that had been there for a couple of months since the last cleaning. I am very appreciative of the patience and the work, and their diligence since sometimes cleaners do a rush job. The first cleaning was very very expensive but perhaps that’s due to it being the first time. Overall good experience.

    Owner Response: Thank you, Helen, for taking the time to share your experience and for your kind words about the thoroughness and diligence of the cleaning team. It’s wonderful to hear that you appreciated the attention to detail and the care taken in your home. Molly Maid of Greater West Houston
  • K

    katherine r.

    via Google

    They were great! Team10

    Owner Response: Thank you so much for sharing your positive experience, Katherine! We’re delighted to hear that Team 10 made a great impression. We appreciate your kind words. Molly Maid of Greater West Houston
  • B

    Bill M.

    via Google

    Had our preliminary deep clean from Molly Maid before starting recurring service, and it was fantastic. Both of the ladies were courteous and professional, and did an absolutely incredible job.

    Owner Response: Thank you so much for your wonderful feedback, Bill. It’s great to hear that you were pleased with your deep clean and the team’s professionalism made a positive impression. Your kind words mean a lot and are truly appreciated. Molly Maid of Greater West Houston
  • T

    Titus M.

    via Google

    Team #3 claudia and marleny did a great job.

    Owner Response: Titus, thank you for sharing your positive experience with Claudia and Marleny. It’s wonderful to hear that they did a great job and made a difference in your home. Your kind feedback is truly appreciated! Molly Maid of Greater West Houston
  • L

    Loren T.

    via Google

    I had such a great experience with Molly Maid! The team # 3 “Claudia Marleny” went above and beyond my expectations — everything was spotless, fresh, and organized better than I could have imagined. They were professional, thorough, and clearly take pride in their work. It’s such a relief to come home to a perfectly clean space, and I’ll definitely be using their services again. I’ve already started recommending them to friends and family. Highly impressed and very grateful for their amazing work!

    Owner Response: Loren, thank you so much for sharing your wonderful experience with Claudia and Marleny! It’s truly rewarding to know that their professionalism and dedication made such a positive impact and exceeded your expectations. Hearing that you found your home spotless, fresh, and well-organized means a lot, and your recommendation to friends and family is greatly appreciated. Your feedback inspires the team to continue delivering the highest standards of service. Molly Maid of Greater West Houston
  • B

    BAS H.

    via Google

    Molly Maids are one of the best treats, after returning home from out of town. Ms. Mayra and Ms. Thelma are kind cleaning angels! I look forward to seeing them next time.

    Owner Response: Thank you so much for sharing your wonderful experience and kind words about Ms. Mayra and Ms. Thelma. It’s truly heartwarming to know that returning home to a freshly cleaned space brings you such joy. Your appreciation means a lot to the whole team. Molly Maid of Greater West Houston
  • A

    Adrian

    via Google

    Claudia and Mallory did an amazing job . It’s always a pleasure working with Molly Maids.

    Owner Response: Thank you for sharing your kind words about Claudia and Mallory. We’re delighted to hear that you consistently have a positive experience with our team and appreciate your continued trust in our team. Molly Maid of Greater West Houston
  • C

    Corbin M.

    via Google

    Got a deep clean from Claudia and Marleny and it was like coming home to a new house! My home had become overwhelming to me think about starting and I decided to call in the pros and I’m so glad I did. They left no stone unturned and were so great! I highly recommend Molly Maid! There are also options for them to clean the fridge, oven, inside windows and wood work cleaning. It was so amazing!

    Owner Response: Corbin, thank you so much for sharing your wonderful experience with Claudia and Marleny. It’s truly rewarding to hear that their attention to detail made such a positive difference in your home and helped make things feel more manageable. We’re grateful for your kind words and for highlighting the extra cleaning options available, as well as your recommendation. Molly Maid of Greater West Houston
  • M

    Mildred C.

    via Google

    Wonderful experience! Nancy and San Juana cleaned very detailed and left my home looking lovely! They were very nice from the start and did the job fast!

    Owner Response: Mildred, thank you for sharing your kind words about Nancy and San Juana! It’s fantastic to hear that their attention to detail and friendly approach made your experience so positive. We appreciate your feedback and are delighted that your home was left looking lovely. Molly Maid of Greater West Houston
  • R

    Rebecca B.

    via Google

    My house was a disaster and I know the two ladies must have felt overwhelmed but they got to cleaning. They did a great job. Only two misses: they didn’t unknot drapes after vacuuming floors so drapes became wrinkled and they didn’t replug in a lamp after they used the electric outlet and it’s hard for me to reach. I tipped them each $20 but wonder if that was not enough because of their expressions. Just wondering.

    Owner Response: Rebecca, thank you so much for your thoughtful feedback and kind words about the cleaning team’s efforts. It’s wonderful to hear you were pleased with the results, and your notes about the drapes and lamp are truly appreciated. Your generosity with the team is valued, and tipping is always at the customer’s discretion. Thank you again for trusting our team to take care of your home and for sharing your experience. Molly Maid of Greater West Houston
  • S

    Sheryl G.

    via Google

    Service was stellar! It was easy to book same day service and they did a fantastic job!

    Owner Response: Thank you so much for your wonderful feedback, Sheryl! It’s great to know that the booking process was convenient and that you were pleased with the quality of service. Your kind words mean a lot to the team! Molly Maid of Greater West Houston
  • A

    ALKA M.

    via Google

    Mayra and Telma (Team 2) did the good job. The cleaning was done in detail. I would recommend their services.

    Owner Response: Thank you for recommending us, Alka! We’re thrilled to hear that Mayra and Telma did a fantastic job thoroughly cleaning your home. We look forward to our next visit. Molly Maid of Greater West Houston
  • M

    Maria

    via Google

    We had our home deep cleaned recently and we are so pleased with the service. Flor A. and Maria R. were detailed with cleaning, respectful of our home, and timely, because of their great work, we will be returning customers. ✨

    Owner Response: Maria, we are grateful for your five-star review!. Flor A. and Maria R. love going above and beyond to ensure no details are missed during your cleaning service. We’ll be sure to share your appreciation with them! It was our honor to be welcomed into your home, and we look forward to cleaning for you again soon. Molly Maid of Greater West Houston
  • J

    Joyce L.

    via Google

    Cleaning is good, but the maids can use a different mop, the mop leaves to much water on the floor.

    Owner Response: Thank you for your wonderful rating of our cleaning services, Joyce! Molly Maid of Greater West Houston
  • G

    Gail S.

    via Google

    I have a perfectly, professionally cleaned home thanks to the Ladies of Molly Maid. Team 1 rocks! Kiara and Angeles, you did an awesome job and I’m so thrilled. I hope that I can have you both back every time going forward. I highly recommend Molly Maid for your home cleaning service💯%

    Owner Response: Thanks for recommending our cleaning services, Gail! We love hearing that Kiara and Angeles made your home sparkle. We look forward to sharing your praise with them! Thank you for trusting us with your home. Molly Maid of Greater West Houston
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