Molly Maid Greater Lexington Reviews
Real Stories, Real Results
Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
4.6/5
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Josh H.
via GoogleBest price, professional, great quality. Highly recommended!!
Owner Response: Great to hear you found both the quality and value impressive. Thank you, Josh, for sharing your experience with Molly Maid of Greater Lexington and for recommending us. We appreciate your support and look forward to helping you again!KKecia M.
via GoogleGreat service! Always polite and friendly!
Owner Response: Thank you so much, Kecia, for your wonderful review! We’re grateful for your kind words and are delighted to hear that you find our service consistently polite and friendly. We truly appreciate your support and look forward to serving you again!TTracy L.
via GoogleKim and Nevaeh were fantastic. Home looks amazing, fresh and clean!
Owner Response: Thank you, Tracy, for your wonderful review! We’re delighted to hear that Kim and Nevaeh left your home looking amazing, fresh, and clean. We’ll be sure to share your kind words with them—they’ll be thrilled to know their hard work made a difference. We truly appreciate you choosing Molly Maid of Greater Lexington and look forward to helping you again in the future!JJanet C.
via GoogleExcellent, excellent service!!!
Owner Response: Dear Janet, Thank you so much for the enthusiastic review! We are incredibly grateful for your kind words and are so happy to hear that you received excellent service from our team. Knowing that we met your expectations means a lot to everyone here at Molly Maid of Greater Lexington. We appreciate your support and look forward to serving you again soon!TTara D.
via GoogleThe two ladies did a fabulous job! I’m beyond impressed. Even if I didn’t have a broken foot I couldn’t have gotten this place as clean as they did.
Owner Response: Thank you so much, Tara, for your wonderful review! We’re delighted to hear that our team exceeded your expectations and made your home sparkle, especially during a time when you needed extra help. We truly appreciate your kind words and your trust in us. Wishing you a speedy recovery, and we’re always here whenever you need us!AAshley H.
via GoogleWonderful people and great service for Stacy and Juana . Stacy has been cleaning for my family for ten years and does an amazing job.
Owner Response: Thank you so much, Ashley, for your kind words and for trusting Molly Maid of Greater Lexington for so many years! We’re grateful for your continued loyalty and it’s wonderful to hear how much you appreciate Stacy and Juana. Stacy has enjoyed working with your family, and we are so glad to know her efforts and commitment make a difference in your home. We’ll be sure to pass along your appreciation to both Stacy and Juana. Thank you for being part of our Molly Maid family!TThomas V.
via GoogleStacy and her crew always come then very professionally they get the job done and they do a great job I’m very very happy with them
Owner Response: Thank you so much for sharing your positive experience, Tom. It’s wonderful to know that you were satisfied with your service, and your kind words mean a lot to the team at Molly Maid of Greater Lexington.SSue S.
via GoogleMy team did an excellent job. I couldn’t have asked for better service.
Owner Response: Thank you so much for sharing your wonderful feedback, Sue. It’s great to hear that you were pleased with your team and the service you received. Your satisfaction means a lot to us.Cchloe c.
via GoogleThey were amazing! My place is great, and the people sent were soo sweet! Every part of it was amazing
Owner Response: Thank you so much for sharing your wonderful experience and kind words. It’s fantastic to hear that you enjoyed both the results and the team members who visited your home. Your feedback means a lot and is truly appreciated.DDave Q.
via GoogleStacy is so thorough and follows up on her traininees. She is fantastic!! And she loves our dog! David and Barbara Quam
Owner Response: Thank you so much for sharing your wonderful feedback about Stacy! It’s great to hear how thorough she is and that her attention to detail makes a difference for you. We’re also delighted that she has made such a positive connection with your dog. Your kind words mean a lot to our team.CCathy B.
via GoogleThe 2 ladies did an excellent job and got up dirt and grime which had been there for years.
Owner Response: Thank you for sharing your positive experience, Cathy. It’s wonderful to hear that the team was able to make such a noticeable difference in your home. Your kind words are greatly appreciated.RRobert L.
via GoogleI’m very happy about my service! Emily and Rachel are awesome employees! Molly Maid is fortunate to have them on board! Keep up the good work!
Owner Response: Thank you so much for sharing your positive experience, Robert. It’s wonderful to hear that Emily and Rachel made such a great impression during your service. Your kind words mean a lot and will be shared with the team.BBluegrass Counseling & Trauma Services
via GoogleGreat service! Detailed work with little touches that made all the difference!
Owner Response: Thank you so much for sharing your kind words and noticing the attention to detail our team strives to provide. It means a lot to know that the little touches made a difference for you. Your feedback is truly appreciated.HHuman-Equine Alliance for Learning HEAL (Leigh Shambo)
via GoogleThe service was great and the results very good.
Owner Response: Thank you for sharing your positive experience and kind words about our service. It’s wonderful to know you were pleased with the results. Your feedback is truly appreciated by our team.DDiane G.
via GoogleThe team does an excellent job cleaning my home, and they don’t mind our loveable little dog.
Owner Response: Thanks, Diane! We do love our dogs haha.Mmary
via GoogleThe three ladies who came to my house were sweet and very efficient. They did a fabulous job in two hours.
Owner Response: Fantastic to hear and thanks for leaving the review, Mary Ann!RRobin-Lynn M.
via GoogleVery pleased. The crew was respectful and efficient.
Owner Response: Thank you, Robin!!BBrianna E.
via GoogleThis is the cleanest my house has ever been! They used wet rags to even wipe down all of the trim and baseboards and it looks like a brand new house! Highly recommend! Our bathrooms are sparkling too. Phenomenal job in my opinion!
Owner Response: Awesome to hear, Brianna, and thanks for the review!HHunter L.
via GoogleGreat job, thorough work done by their team. Great company to contact for house cleaning and cleaning work.
Owner Response: It’s was a great pleasure servicing your cleaning needs. Ty for the kind words!KKaren B.
via GoogleThey did a wonderful job
Owner Response: Awesome to hear and thank Karen!CCynthia E.
via GoogleThey were punctual and went above and beyond
Owner Response: Thank you for the kind words Cynthia!EEmily L.
via GoogleHave used this service for years. So thankful for the great job they do, it’s such a help for us as a busy family! Our team is thorough, professional and thoughtful. They always go the extra mile!
Owner Response: Thank you, Emily! Great to hear from you and have you with us :)AAnne M.
via GoogleFriendly, prompt service. Well done!
Owner Response: Thanks Anne! Happy to help where we can :)JJudy P.
via GoogleAbsolutely delighted with their services! Highly recommend.
Owner Response: Thanks, Judy! Happy to have you with us :)MMario F.
via GoogleI am very pleased with Molly Maid’s services, starting with how easy it is to schedule intermittent cleanings with their customer service team. Jessica and Kim took great care to provide a thorough, professional house clean and were also extremely friendly. Thank you, Molly Maid team.
Owner Response: Thanks, Mario! Good to have you back, sir!JJill S.
via GoogleAlways dependable and they do great job!
Owner Response: Sorry for the delay, busy time of year! Thanks, Jill :)SSandra C.
via GoogleSix ladies came and it took no time for them to get the kitchen cleaned whichever was all we had scheduled however they had the time you do the living room the half bath and the hallway. They did a really good job
Owner Response: Thanks, Sandra! Happy we could knock that out for you quickly!SSandra M.
via GoogleI just signed up with Molly Maid. They came yesterday for the “first cleaning”, which was great. Very friendly – brought their own equipment and supplies. I plan on using them every 2 weeks!
Owner Response: Thanks Sandra! We appreciate you joining us and if there is ever anything you need at all, don’t hesitate to reach out. We’re here to help!Kkatya y.
via GoogleMolly Maids are great company. They do good job and if they miss something – it’s very easy to get in touch with the company and get them to come back and redo what they missed. I am a very satisfied customer. However few things could be improved like their scheduling. It would be good to provide time when cleaners are coming instead of just sending an email with just a day when they come. And no idea what time. Which means person has to take entire day off waiting for them like I did today. 🙏
Owner Response: Thanks! We appreciate your business and look forward to continuing to work with you :) Hope you have a great weekend and thanks for reaching out to us!JJanet H.
via GoogleCleaning services are fine but why was my Amex charged $215.04. Staff at Molly Maid went above and beyond to correct my account!! Very professional!
Owner Response: Hey, Janet. Thanks for the heads up, the office crew is out today but we will get you sorted on Monday, I’m sure. We’re training a new admin in, so I think I see where the error took place and it’s an easy fix. We will take care of you, ma’am :)Service You Can Trust!
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