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Molly Maid of Chesapeake, Norfolk and Suffolk
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Molly Maid Chesapeake, Norfolk, And Suffolk Reviews

Real Stories, Real Results

Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.

4.7/5

385 Ratings | Showing:
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  • N

    Nancy M.

    via Google

    Thank you April and Jaz for another outstanding clean. You are an amazing team. The floors and countertops sparkle and shine and everything is placed so nicely. It’s such a wonderful feeling to come home to.

  • N

    NyTasha M.

    via Google

    The two ladies that came to clean did amazing! We have been struggling keeping the dust and auch clear, they came in and made it disappear! Definitely will use them again.

    Owner Response: Dear NyTasha, We are so pleased to hear that our team was able to help you get ahead of the dust! Thank you for the wonderful feedback and for choosing MOLLY MAID of Chesapeake, Norfolk and Suffolk. We look forward to seeing you again soon!
  • M

    Meredith C.

    via Google

    They are always timely and do an outstanding job!! My life has become so much more manageable thanks to them. Thank you!!

    Owner Response: Dear Meredith, Thank you so much for the wonderful review! We are so happy to hear that our team’s timely and outstanding service has made your life more manageable. It is truly our pleasure to help out, and we appreciate you choosing MOLLY MAID of Chesapeake, Norfolk and Suffolk!
  • G

    GiGi

    via Google

    Awesome work!!!

    Owner Response: Thank you so much, GiGi! We truly appreciate your kind words and are delighted to know you were happy with our service. Your support means a lot to the MOLLY MAID of Chesapeake, Norfolk and Suffolk team, and we look forward to helping you again in the future!
  • S

    Shari S.

    via Google

    House was spotless

    Owner Response: Thank you so much, Shari, for your wonderful feedback! We’re delighted to hear that your house was spotless after our visit. Your satisfaction means a lot to our team at MOLLY MAID of Chesapeake, Norfolk and Suffolk. We look forward to keeping your home sparkling clean in the future!
  • H

    Helen M.

    via Google

    April and Jaz make an amazing team. From the professionally made beds, to the sparkling wood floors, it’s obvious they pick things up to dust and don’t just dust around things. They even cleaned around my 30 year ivy that weaves around my kitchen cabinet. Thank you for the great job you did!!

  • J

    Jim M.

    via Google

    Previous cleaner retired. Molly maid started and very impressive after their first visit. Thanks.

    Owner Response: Thank you so much, Jim, for giving us a try and for your kind words! We’re delighted to hear our team made a great first impression. If there’s ever anything specific you need or any way we can make your experience even better, just let us know. We look forward to continuing to serve you!
  • H

    helen m.

    via Google

    This was our first cleaning with Molly Maid and April, Jasmine and Mya did a fantastic job. We used The Cleaning Authority for over 10 years and after 2 canceled cleanings without notifying us, we switched to Molly Maid. I’ve never seen my stove so shiny and they cleaned areas that had been missed for a long time. I appreciate the team’s professionalism and thoroughness!

    Owner Response: Thank you so much, Helen, for sharing your experience and for giving us the opportunity to serve your home! We’re delighted to hear that April, Jasmine, and Mya exceeded your expectations with their professionalism and attention to detail. It’s wonderful that you noticed a difference, especially with those long-missed areas and your shiny stove! We appreciate your trust in switching to Molly Maid and look forward to keeping your home beautifully clean for years to come.
  • B

    Bianca A.

    via Google

    I love my Molly maid team! They are always polite and considerate for my cleaning needs. I had baby bottles in the sink and they cleaned them without me asking even though they aren’t required to do dishes. I highly recommend the Chesapeake team

  • B

    Bunnie C.

    via Google

    Professional, personable, conscientious, thorough.

    Owner Response: Thank you Mr. & Mrs. C for allowing Molly Maid of Chesapeake, Norfolk, Suffolk and Portsmouth to clean your home!
  • K

    Kenneth P.

    via Google

    Great service

    Owner Response: Thank you so much, Kenneth, for your kind words! We’re delighted to hear you had a great experience with our service. Your satisfaction means a lot to our team, and we look forward to helping you again in the future!
  • T

    Terrance J.

    via Google

    Very detailed cleaning. Cleaning person was thorough and pleasant

    Owner Response: Thank you so much, Terrance, for your kind words! We’re delighted to hear you appreciated the detailed and thorough cleaning, as well as the pleasant attitude of our team member. Your satisfaction means a lot to us, and we look forward to helping with your cleaning needs again in the future!
  • T

    Teronda B.

    via Google

    Been using Molly Maid for over a year. My experience with them has been great. Would recommend to anyone looking to start or swap over cleaning services. They are professional, on-time, and always communicate well.

    Owner Response: Thank you so much, Teronda, for your wonderful feedback and loyalty over the past year! We’re delighted to know that you’ve consistently had a great experience with our team and appreciate you recommending MOLLY MAID of Chesapeake, Norfolk and Suffolk to others. Professionalism, punctuality, and clear communication are top priorities for us, so it means a lot to hear you value these qualities. We’re grateful to have you as part of our Molly Maid family and look forward to continuing to serve you!
  • B

    Brenda A.

    via Google

    The team who came to provide services was cordial, friendly, professional, respectful of our things and space. They did a very thorough job and did not prolong tasks to eat away at the time. Would definitely schedule with Molly Maid again.

    Owner Response: Mrs. A we are so excited that you chose Molly Maid of Chesapeake, Norfolk, Suffolk, and Portsmouth for your cleaning! We look forward to your next clean!
  • B

    Barbara P.

    via Google

    The team leader, Tresse, was excellent. I am very happy with the experience.

    Owner Response: Thank you for allowing Molly Maid of Chesapeake, Norfolk, Suffolk and Portsmouth to make your home sparkle!
  • B

    Bianca A.

    via Google

    I receive a weekly cleanings from Molly Maid and they do amazing. When I have a special request for that week, they do their best to accommodate my needs. I definitely recommend their home cleaning services!

    Owner Response: Thank you, Mrs. Arias!
  • C

    Carrie S.

    via Google

    I have been using the services of Molly Maid for, at least, eleven years. The teams have changed a number of times, but the quality of excellence remains constant. I am privileged to have Team 3-an superb team! Thank you!!

    Owner Response: Thank you so much for your kind words and for your loyalty over the years. It’s wonderful to hear that you’ve consistently experienced excellent service, and that Team 3 has made such a positive impression. Your appreciation means a great deal to everyone here.
  • G

    Gina R.

    via Google

    I have tried several cleaning services since buying my home. Sadly, they all fell short until Molly Maids. They sent a team, they actually washed the floors rather than spit cleaned. They wiped down the kitchen cabinets I felt great when they were done!

    Owner Response: Thank you so much for sharing your experience, Gina. It’s wonderful to hear that you noticed and appreciated the attention to detail from the team. Your feedback means a lot, and we’re glad you felt great after your cleaning.
  • G

    Greg S.

    via Google

    The team did a great job. Very friendly

    Owner Response: Thanks for choosing Molly Maid if Chesapeake, Norfolk, and Suffolk for your house cleaning needs. We’re thrilled that you are pleased!
  • L

    Lynn B.

    via Google

    The ladies that have cleaned my home are friendly and very thorough.

    Owner Response: Thank you for choosing Molly Maid of Chesapeake, Norfolk, and Suffolk for your house cleaning needs! We really appreciate the time taken to give us a great review.
  • B

    Beth J.

    via Google

    I always get a great and thorough cleaning. Bonnie is awesome!

    Owner Response: Thank you for sharing your kind words, Beth. It’s wonderful to hear that you consistently enjoy a great and thorough cleaning, and that Bonnie has made such a positive impression. Your feedback is truly appreciated.
  • M

    Michael S.

    via Google

    Team 8 of KI and Tai did an outstanding job cleaning our house. They were as personable as they were professional. I highly recommend them!

    Owner Response: We truly appreciate your feedback and are glad that MOLLY MAID of Chesapeake, Norfolk and Suffolk was able to help work through your case. We hope to work with you again; take care.
  • W

    William K.

    via Google

    I’m very happy with the services provided and the cost. Team 6 (Elvira & Lyn) are very thorough, professional, and friendly.

    Owner Response: Thank you for choosing Molly Maid of Chesapeake! We are excited to have you as a customer and the team really enjoys cleaning your office!
  • A

    Abigail C.

    via Google

    Professional, conscientious and thorough. You can’t go wrong with Molly Maid!

    Owner Response: Thank you for choosing Molly Maid of Chesapeake, Norfolk, Suffolk, and Portsmouth! We are thrilled you loved your clean and will share it with the team!
  • C

    Candace G.

    via Google

    Lovely ladies, so very friendly

    Owner Response: Thank you for choosing Molly Maid of Chesapeake, Norfolk, Suffolk, and Portsmouth! The team was excited to hear you loved the job they did!
  • L

    Linda T.

    via Google

    Just started to use this company and I am very, very impressed. To say they were thorough is an understatement. They will be my cleaning service from here on out

    Owner Response: Thank you for choosing Molly Maid of Chesapeake, Norfolk, Suffolk, and Portsmouth! Raquel and Nya look forward to your next service!
  • D

    Diana C.

    via Google

    I hired Molly Maids to do a move out clean. They did a great job. When I got settled in my new house I hired the same girls and they did a move in clean. Now I have the Dream Team #5 every other week. I look forward to seeing my pink angels come. They are sweet, friendly, helpful, they go above and beyond. I’m fighting some tough health issues and theses girls do not hesitate to help me. Amazing company and my 2 girls are an asset to the company. D.Clarcq

    Owner Response: Thank you for choosing Molly Maid of Chesapeake, Norfolk for your house cleaning needs! WE are honored to help such a courageous warrior and look forward to keeping your house sparkling!
  • G

    Geneva C.

    via Google

    They did an excellent job. Very thorough, very clean. I would use them again. I would recommend them to everyone. Thank you

    Owner Response: Thank you for choosing Molly Maid of Chesapeake for your house cleaning needs. We are excited to have you as part of our family!
  • A

    Angelique G.

    via Google

    I have been using Molly Maids for 8 years. They always do a great job. Team 10 of Abba and Shawsha is great!

    Owner Response: Thank you so much Ms G. We will tell the team that you appreciate them!
  • E

    Ernest

    via Google

    Very punctual with kind, pleasant and professional attitudes. Did an amazing job on my home

    Owner Response: Thank You for allowing us to clean your home in Suffolk. The team was excited that you took regular ongoing service with them!
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    Our employees are trained, insured and background checked for peace of mind. We are locally owned and operated.

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